Shipping policy
Orders within the U.S. are processed within 48 hours from the order date. We do our best to accommodate requests for faster or delayed processing.
Shipping options and delivery times within the U.S. (after processing) are as follows:
Flat Rate (USPS): 1-5 business daysÂ
UPS Ground: 1-5 business days
UPS 2-Day: 2 business days
*Bulk, oversized and 5lb+ items requiring special UPS packaging are not eligible for free shipping.
Courtesy tracking information is provided automatically. Please check your junk mail folder before notifying us if you don’t receive it within 24 hours of shipment notification.
The carrier assumes liability for the package and contents once it leaves our warehouse. The buyer should first contact the carrier with any delivery issue.
The recipient assumes liability once a package is delivered. To ensure quality and prevent theft, we recommend: delivering to a secure, cool location, making sure packages are promptly retrieved, opened for inspection, and properly stored, watching tracking updates or requesting delivery notification from the carrier, checking mailbox, mail locker, reception, porch, & neighbors before reporting a missing package, and shipping to an alternative address if problems have arisen in the past.
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